Privacy Policy
Your privacy matters. Learn how we collect, use and protect your personal information.
1. Introduction
At Apple of Youth, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we store it, and the choices you have regarding your personal data.
By using our website, you agree to the practices described in this Privacy Policy.
2. Information We Collect
To provide our products and services effectively, we may collect certain information when you visit our website, create an account, place an order or contact us. The information we collect helps us improve your experience while ensuring our services operate securely and efficiently.
- Personal information (such as your name, email address, phone number -if provided-, and delivery address).
- Billing and shipping information
- Order history and purchase details
- Device and browser information
- Website usage data and cookie preferences
We collect only the information that is necessary for legitimate business purposes and always handle your personal data in accordance with applicable privacy laws.
3. How We Use Your Information
To provide and improve our services, we use the information we collect for the following purposes:
- Processing and delivering your orders.
- Managing your account and providing customer support.
- Improving our website, products and user experience.
- Sending important service updates and order notifications.
- Complying with legal and regulatory obligations.
- Preventing fraud and maintaining website security.
We will only use your personal information for legitimate business purposes and in accordance with applicable data protection laws.
4. How We Share Your Information
We respect your privacy and do not sell your personal information. We will only share your information when it is necessary to operate our business, fulfil your orders or comply with legal obligations.
• Trusted payment providers to process secure transactions.
• Delivery and logistics partners to process and deliver your orders.
• Website and hosting providers that help operate our services.
• Legal authorities when required by law or to protect our legal rights.
We only share the minimum amount of information necessary and require our service providers to protect your data responsibly.
5. Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure. While no method of transmitting or storing data online can be guaranteed to be completely secure, we continually work to safeguard the information entrusted to us.
We also limit access to personal information to authorised personnel and trusted service providers who require it to perform their duties securely and responsibly.
6. Your Rights
We respect your rights regarding your personal information. Depending on applicable privacy laws, you may have the right to:
• Request access to the personal information we hold about you.
• Request that inaccurate or incomplete information be corrected.
• Request the deletion of your personal information where legally applicable.
• Object to or restrict certain types of data processing.
• Withdraw your consent where processing is based on your consent.
• Request a copy of your personal information in a portable format where applicable.
• Lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your personal data has been handled unlawfully.
If you wish to exercise any of these rights, please contact us through the contact form available on our website. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
7. Cookies and Website Technologies
Our website uses cookies and similar technologies to improve your browsing experience, analyse website performance and ensure our services function correctly. Cookies may also help remember your preferences for future visits.
- Essential cookies – Required for the website to function properly.
- Analytics cookies – Help us understand how visitors use our website so we can improve it. Analytics cookies are only used where you have given consent, where required by law.
- Preference cookies – Remember your settings and improve your browsing experience.
You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or business practices. Any updates will be published on this page, and the revised version will become effective immediately upon publication.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Last updated: August 2026
